Skip to main content

Terms & Conditions

THE CONTRACT 

The Contract for a short-term holiday rental will be between the Witherslack Bike Barn Ltd (referred to as “Witherslack Cycle Barn or We”) and the person making the booking and all members of the party who are part of the booking (referred to as “the Customer, or Your or You”) in the following booking conditions. UK Law will govern the Contract. The contract of hire is not effective until We have processed the deposit. The contract will be subject to these booking conditions, and must be complied with. The party leader must be at least 18 years of age at the time of booking and prior to arrival.  We must be provided with a list containing the names and nationality of all guests.

RESERVATION POLICY:

We do not accept bookings for Stag or Hen parties.

All bookings are provisional until you provide a 50% non-refundable deposit (subject to cancellation conditions). The balance of the booking will be due for payment fourteen days prior to the booking commencement.

We welcome deposit payments made by bank transfer, cash, or cheque. Unfortunately, we cannot process payment using a debit or credit card.

Bookings will only be held for a maximum of 7 days whilst awaiting a deposit payment. If after 7 days, payment has not been received, We will assume the booking is not required and We will cancel the reservation.

All weekend bookings are assumed to be for a minimum of 2 nights unless agreed prior to booking.

All exclusive use bookings can only be booked by provisional agreement.

CUSTOMER CANCELLATION POLICY:

If you change your mind within 7 days of booking you can have a full refund, unless within 14 days of arrival.

Cancellations made for any room within 14 days of arrival date will render you liable for the full amount unless the room can be re let, in which case you will receive a full refund less an administration fee of £25.

Cancellations before 14 days of arrival date will result in loss of the deposit only, unless the room can be re let, in which case you will receive a full refund less an administration fee of £25.

CANCELLATION BY WITHERSLACK CYCLE BARN:

On rare occasions we may need to cancel your booking, this is usually due to circumstances beyond our control. We will always seek to find you alternative accommodation with the local area and we have good relationships with other local accommodation providers.

You may be offered a full refund, or to transfer your booking to another date.
This offer would normally only be at your request unless there was no other suitable accommodation available in the local area.

You can be assured that a cancellation by us is a last resort option.

PERIOD OF HIRE

You should not arrive before 4pm on the commencement date, and leave by 10am on the day of departure. Failure to do so may result in you being charged a further day’s rental. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period.

NUMBER OF PERSONS USING THE PROPERTY

Under no circumstances may more than the maximum number of persons stated on the website occupy the property. We reserve the right to refuse admittance if this condition is not observed. Any persons other than members of your party must not use the facilities at Witherslack Cycle Barn unless permission is given. If you wish to invite additional visitors to visit you during your Stay, please ask us. We will try to accommodate this, but we need to comply with the maximum site occupancy limits, our insurance cover and consider our other guests. The barn has been designed to sleep the advertised number of guests. No extra adults are allowed. We also need to know in advance all guest names and ages so as to meet fire regulations. Our biggest challenge is space, insurance, water supply and waste water treatment plant, which can only cater for a finite number.

GUEST BEHAVIOUR:

Consideration should be always given to other guests. If you or any member of your party creates excessive noise after 10.00pm that upsets other guests and / or neighbouring properties, you will be asked to leave with no refund.

CARE OF THE PROPERTY

You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in a reasonable clean and tidy condition at the end of the rental period. You must not use the properties for any dangerous, offensive, noxious, noisy, illegal or immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties. Smoking, vaping and candles are not allowed in any of the properties. If smoking is detected in the building, then a charge for cleaning will be levied. Any damages will have to be paid for in full within seven days of notification. We recommend that you have insurance in place to cover this.

DAMAGES & BREAKAGES

You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand, if damage occurs to the Property as a result of the actions of Guests during the stay.

Any damages have to be paid for; we do not charge for the odd glass and plate, however it is worthwhile checking to see if your insurance or credit card covers you for major breakages whilst on holiday. Otherwise we recommend you look into Holiday Insurance.

Things that we would most definitely charge for would be, any damage to our property or neighbours properties caused by Guests.

THIRD PARTY BOOKINGS:

  1. We may use a number of third party booking sites and their associated resellers for example Booking.com, Airbnb and others.
  2. Please be aware that your contract is made at the time of booking with the third party booking site used.
  3. Any amendments, cancellations and other correspondence may need to go to them directly before it can be agreed.
  4. Payments made direct to any third party booking site cannot be refunded by Us as the monies are not necessarily passed on to Us. We cannot refund monies that We have not received.
  5. Terms & Conditions on these sites will vary and you should make sure that you are aware of them before booking through any third party booking site.
  6. Our own Terms & Conditions for your booking will always apply regardless of any other terms given to you by third party booking sites.
  7. Third party booking sites may change their Terms & Conditions and payment options related to your booking without our consent.

LIABILITY

Witherslack Cycle Barn, its employees and representatives shall not be liable to you or your party for loss or damage to property howsoever arising. You must take all necessary steps to safeguard yourselves and your property.

COMPLAINTS

Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return.

WHAT’S NOT ALLOWED AT WITHERSLACK CYCLE BARN

We respectfully ask our guests to read the information below. 

  1. We do not accept bookings for Stag or Hen parties.
  2. Under no circumstances are you to bring electrical appliances to Witherslack Cycle Barn, other than laptops, phone chargers and electric bike batteries without explicit written permission. This includes air conditioning units. Guest appliances have not been PAT tested and could invalidate our insurance. We will levy a charge if we find they have been operating without consent.
  3. Fireworks and Chinese Lanterns are not permitted at Witherslack Cycle Barn.
  4. Whilst reasonable numbers of visiting guests are allowed, additional overnight guests are not. The occupancy limits are clear on the website. This could invalidate our insurance.
  5. Whilst We do not object to the use of drones being flown at Witherslack Cycle Barn, please be mindful of the privacy of our neighbours and other guests who may be present wish their privacy to be protected.

WIFI

Wi-Fi is provided for the guest’s reasonable use. The guest agrees to reasonable and lawful usage of this service.

DOGS:

We only allow dogs, no other kinds of pets. Two dogs are allowed and the charge is £15 supplement per stay per dog, paid for at the time of booking. Please be respectful of each other and be aware that there may be guests staying who do not love dogs as much as you or I do.

Additional Terms and Condition for guests bringing their dog(s).

  1. On arrival, and at all other times, your dog(s) must be kept on the lead in and around the property, this means keeping them on the lead when you first set out for your walk.
  2. We welcome well behaved and friendly dogs only.
  3. Dogs are permitted where a “dog friendly” private room has been reserved and the dog supplement has been paid before or upon arrival.
  4. Dogs must not be allowed on any furniture. Guests will be liable for the cost of replacing damaged items.
  5. Do not leave the bunkhouse without your dog. It is not fair on the dog.
  6. When you bring a muddy dog back from a walk, please clean them off using the outside tap. On no account use the white towels provided for human use.
  7. Poop patrol! When taking your dog(s) for a walk, please pick up after them including in our garden. We provide a dedicated poop bins so please use them.
  8. Once they’re out in the designated footpaths, you must obey the Countryside Code and keep your dog(s) under close control at all times for their own safety as well as for the benefit of other dog owners and livestock.
  9. Dog owners must ensure that other guests/dogs are not at risk from their dog and any necessary precautions are put in place whilst within the bunk house (grounds included).
  10. Please ensure other guests are not disturbed by noise or disruptive behaviour as you may be asked to leave.
  11. Guests must provide their own equipment for their dog (bowls, bed, waste bags, etc).

Please note!  Any damage incurred by the dog will need to be paid for in full by the owner – that includes re-decoration and deep cleaning.

 

 

Close Menu